saracleather

FREE EXPRESS SHIPPING

We have a special agreement with USPS & TNT & FEDEX for shipments. SARAC LEATHER is not responsible for any package which is lost or stolen after being delivered by USPS & TNT & FEDEX. No order will be reshipped if USPS & TNT & FEDEX has updated your package information as "delivered."

SHIPPING TO U.S. and Canada

We prepare a shipment usually within 1-2 business days (except custom requests). When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping adress in US and Canada 

Shipping Time: Shipping usually takes 2-5 business days. NY and NJ take 3 business day and most of the states take 2 business days via USPS & TNT & FEDEX.

SHIPPING TO Europe

We prepare a shipment usually within 1-2 business days (except custom requests). When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping adress in Europe   

Shipping Time: Shipping usually takes 1 business day via TNT Express.

INTERNATIONAL SHIPPING 

We can ship to almost any country including Australia, Japan, South Korea, Malaysia etc. Shipping to other countries rather than Europe & North America usually takes 3-5 business days.You can ask us shipping time via info@saracleather.com.

Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying. 

Shipment tracking belongs to the customer. For the current status of the shipment, customer should visit Shipping Company's website and call Shipping Company by phone.

If you have any questions regarding the shipping, please email us at info@saracleather.com.

PRODUCT RETURNS

We sell premium quality handcrafted leather cases, wallets and other accessories across the world. The customer can place the orders online. The prices are further subjected to GST and other applicable Federal Taxes.

REFUNDS We already ensure that the products created are of Top quality, however all orders are eligible for a refund if they fulfill any of the below criteria/s:

1. The item/s ordered are not received even after 30 days from the date of ordering
2. The item/s received are faulty, broken or not as described on the site
3. The item/s received are different from what you have ordered
All Refund requests must be raised within 7 days of receiving the product/s. All Refunds will be processed within 14 days once we receive the Returned product at our Return address.

RETURNS The refunds will be processed once we receive the faulty item/s at the address we will provide you. You may have to bear the return shipping cost yourself.

CANCELLATION OF ORDERS All orders are processed within 48 hours of placing the order, any cancellation or modification request after 12 hours will not be entertained. We request you to double check your order and address before making the payments.

Our contract is based on 60 days warranty including manufacturing defects on the items and their accessories. The damages due to misusage of customers such as overloading, perforation, use of wrong chemicals will not be included in the warranty.

Bad craftsmanship, different material than promised are included in the warranty, however it does not cover unreasonable use or neglect, normal marking from wear and tear, or if you just change your mind. Disregarding the the item care productions, abusing of the product are not covered in the warranty.  Since each wallet is designed for to hold a specific amount of cards, excess in the number of cards in the wallet will result in deformation or tearings which are not included in the warranty. Paint prints or excessive exposion to water like sea or pools also will not be covered in the warranty.

It depends on where you are. Preparing your orders takes 1-3 business days. Afterward, the product will be shipped to you. Estimated delivery times are as follows:

Delivery Time

EU: 2-3 Days

USA and Canada : 2-5 Days

Middle East : 3-5 Days

Australian Continent : 3-5 Days

Far East : 3-5 Days

Cargo Companies We Work With

USA and Canada : FEDEX

Other All Regions : TNT

- We are unable to accept returns or exchanges for personalized items.

- Unless there was an error made by SARAC LEATHER in the product or order, customers are responsible for covering the shipping fees for exchanges and returns upon request. Furthermore, the shipping cost will be deducted from the order amount, and a refund will be issued accordingly. (If there is an error by SARAC LEATHER, a full refund will be issued without deducting shipping costs from the order amount.)